Data protection information for customers  Download (additional information to the terms and conditions)
according to Art. 13, 14 and 21 GDPR

Privacy Notice and Terms of Use for Microsoft Teams Download

Privacy Policy Website
according to Art. 13 and 14 GDPR, § 13 TMA

General information
The FKN HOLDING GmbH & Co. KG takes the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this data protection declaration.
The use of our website is generally possible without providing personal data. As far as on our sides personal data (for example name, address or e-mail addresses) are raised, this takes place, as far as possible, always on voluntary basis. This data will not be passed on to third parties without your express consent.
We would like to point out that data transmission over the Internet (e.g. communication by e-mail) can have security gaps. A complete protection of data against access by third parties is not possible.

Contact details of the person responsible
Kirchensaller Straße 36
74632 Neuenstein/Germany
Phone +49 7942 106-0
Fax +49 7942 662

Contact details of the data protection officer
Kirchensaller Straße 36
74632 Neuenstein/Germany

Cookies are small files that enable the user's access device (PC, Tablet Smartphone, etc.) to store specific information relating to the device. They serve on the one hand the user-friendliness of web pages and thus the users (e.g. storage of login data). On the other hand, they serve to collect statistical data on the use of the website and to be able to analyse them in order to improve the offer. Users can influence the use of cookies. Most browsers have an option with which the storage of cookies is restricted or completely prevented.

Which cookies are used on this website?
Name of the cookie / purpose of use / duration of storage / type of cookie
_ga / This cookie is used for Google Analytics to distinguish between users. 2 years / Third-party cookie
_gat / This cookie is used for Google Analytics to reduce the frequency of requests from the player. 1 day / Third-party cookie
_gid / This cookie is used for Google Analytics to distinguish between users. 1 day / Third-party cookie

Data integrity
We assure you to take all necessary technical and organizational measures (especially according to § 9 BDSG, or from 25.05.18: Art. 32 GDPR) to ensure an adequate protection of your personal data.

To protect the security of your data during transmission (e.g. contact forms, application management), we use state-of-the-art encryption methods (e.g. SSL) via HTTPS. You can recognize an encrypted connection by the green lock symbol and the beginning address line with "https://" in the browser line.

Server log files
The provider of the pages automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are:

  • browser type/ browser version
  • operating system used
  • Referrer URL
  • host name of the accessing computer
  • Time of the server request

These data cannot be assigned to specific persons. These data are not combined with other data sources. We reserve the right to check these data subsequently if we become aware of concrete indications of an illegal use.

Contact form
If you send us enquiries using the contact form, your details from the enquiry form, including the contact data you provided there, will be stored for the purpose of processing the enquiry and in the event of follow-up questions.

The processing of the data entered in the contact form is thus carried out exclusively on the basis of your consent (Art. 6 para. 1 lit. a GDPR). You can revoke this consent at any time. All you need to do is send us an informal e-mail. The legality of the data processing processes carried out up to the revocation remains unaffected by the revocation.

The data entered by you in the contact form will remain with us until you request us to delete, your consent for storage revoked or the purpose for data storage no longer applies (e.g. after your request has been processed). If no contractual relationship is established, we delete your data after 6 months. Mandatory statutory provisions - in particular retention periods - remain unaffected.

Google Maps
FKN uses Google Maps to display the interactive map, which can also be used to describe how to get there. Provider of the service is: Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. The data processed may include in particular

•  Date and time
•  IP addresses
•  Location data of the users

which, however, are not levied without their consent (usually within the framework of the settings of their mobile devices). The data can be processed in the USA.We have no influence on the further processing and use of the data by Google and can therefore assume no responsibility for this.

Privacy policy:


Use of data and storageWe will only use the personal data collected from you to provide you with the information or services you have requested, or for other purposes (e.g. to send you an application).

Type of data and categories used
Metadata, inventory and contact data, content data, usage data;
Interested parties, visitors and applicants to our website

Children and adolescents under 16 years of age
Personal data should not be transmitted to the FKN GROUP by children under the age of 16 without the consent of their parents or guardian. The FKN GROUP will not collect, process or use personal data from children. The FKN GROUP encourages all parents and guardians to instruct their children in the safe and responsible handling of personal data on the Internet. Further information can be found here, for example.

Information, deletion and blocking
You have the right to free information about your stored personal data, their origin and recipient and the Purpose of data processing and a right to correction, blocking or deletion of this data.

With regard to the processing of personal data (if any), you have the following rights:

  • To request information about your personal data from us in accordance with Art. 15 GDPR.
  • To require us to correct your personal data in accordance with Art. 16 GDPR.
  • To require us to delete your personal data in accordance with Art. 17 GDPR.
  • To require us to restrict the processing of your personal data in accordance with Art. 18 GDPR.
  • The right to data transferability in accordance with Art. 20 GDPR.

For this and other questions on the subject of personal data, you can contact our data protection officer at any time:

Kirchensaller Straße 36
74632 Neuenstein

Right of appeal to the supervisory authority
They have the right to lodge a complaint with a supervisory authority pursuant to Art. 57 (1) (f) GDPR.

Privacy policy for the use of Google Analytics
This website uses functions of the web analysis service Google Analytics. The provider is Google Inc, 1600 Amphitheatre Parkway Mountain View, CA 94043, USA.

Google Analytics uses so-called "cookies". These are text files that are stored on your computer and enable an analysis of your use of the website. The information generated by the cookie about your use of this website is usually transferred to a Google server in the USA and stored there.
More information on how Google Analytics handles user data can be found in Google's privacy policy:
Please note that the code "anonymizeIp" has been added to Google Analytics on this website to ensure anonymous collection of IP addresses (so-called IP masking).
Browser plugin
You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. You can also prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) and from processing this data by Google by downloading and installing the browser plug-in available under the following link:

Objection to data collection
You can prevent Google Analytics from collecting your data by clicking on the following link. An opt-out cookie is set which prevents the collection of your data on future visits to this website:

Integration of services and services from third parties
Within our web presence, we use our legitimate interests (i.e. interest in the analysis, optimisation and economic operation of our online offer within the meaning of Art. 6 Para. 1 lit. f. of the German Civil Code) as the basis for our decision. DSGVO) content or service offers from third parties in order to integrate their content and services, such as videos (hereinafter referred to as "content"). The prerequisite for this is the perception of the user's own IP addresses, as otherwise the content could not be transferred to their browsers in a form that can be displayed. Third party providers may use invisible graphics (pixel tags) for statistical and marketing purposes. Information, such as visitor traffic to this website, may be evaluated here. Third party providers may also use so-called pixel tags (invisible graphics, also known as "web beacons") for statistical or marketing purposes. Among other things, cookies can be stored on the user's PC, smartphone, etc. These can contain pseudonymous information such as duration of stay, links, operating system used and browser, which in turn can be linked to information from other sources.

Privacy policy for the use of Facebook plugins (Like button)
Our pages include plugins from the social network Facebook, provider Facebook Inc, 1 Hacker Way, Menlo Park, California 94025, USA. You can recognize the Facebook plugins by the Facebook logo or the "Like" button on our page. An overview of the Facebook plugins can be found here:

When you visit our pages, the plugin establishes a direct connection between your browser and the Facebook server. Facebook receives the information that you have visited our site with your IP address. If you click the Facebook "Like" button while logged into your Facebook account, you can link the contents of our pages on your Facebook profile. This allows Facebook to associate the visit to our pages with your user account. We would like to point out that, as the provider of the pages, we have no knowledge of the content of the data transmitted or of their use by Facebook. For more information, please see Facebook's Privacy Policy at If you do not want Facebook to associate your visit to our pages with your Facebook account, please log out of your Facebook account.

Privacy policy for the use of YouTube

Our website uses plugins from Google's YouTube site. This website is operated by YouTube, LLC, 901 Cherry Ave, San Bruno, CA 94066, USA. If you visit one of our pages equipped with a YouTube plugin, a connection to the YouTube servers is established. The Youtube server will be informed which of our pages you have visited. If you are logged into your YouTube account, you allow YouTube to associate your surfing behavior directly with your personal profile. You can prevent this by logging out of your YouTube account. For more information on how user data is handled, please see YouTube's privacy policy at